The Gentle Gel Cleanser is the same 50 ml tube wherever you buy it. Same formula, same pH 5.5, same label.
What changes is who sells it to you. Every listing on this page is either us, or a seller we have authorised. If a listing is not on this page, we cannot vouch for it.
myskinmatters.in is our own store. Nothing sits between the tube and you except the courier.
Website orders ship from our own stock, dispatched within 24–48 hours. No third-party seller, no resale.
MRP ₹499. On myskinmatters.in: ₹399. Delivery: 3–7 business days, with free shipping on every order. Prepaid orders only.
That is fine. The Gentle Gel Cleanser is coming soon to Flipkart, Amazon and Meesho. When a listing goes live, check that the “Sold by” name reads KIEVORA Private Limited before you pay. If it does not match, it is not us.
Right now, myskinmatters.in is the only place to buy the Gentle Gel Cleanser. Marketplace listings will appear here the day they go live.
Marketplace prices, delivery times and return rules are set by each platform and can differ from ours.
| myskinmatters.in | Authorised marketplace listing | |
|---|---|---|
| Product | Gentle Gel Cleanser, 50 ml | |
| Genuine stock | Yes, shipped by us | Yes, when the “Sold by” name matches this page |
| Price | ₹399 on MRP ₹499 | Set on the platform, never above MRP ₹499 |
| Dispatch | Within 24–48 hours | As shown on the listing |
| Delivery | 3–7 business days | As shown on the listing |
| Shipping fee | Free on every order | Set by the platform |
| Payment | Prepaid only: UPI, cards and net banking | Set by the platform |
| Returns for damaged, wrong, expired or leaking product | 7 days from delivery, handled by us | Handled under the platform’s return policy |
| Who to contact | contact@myskinmatters.in | The platform’s support first, then us |
Until the marketplace listings go live, buy direct on myskinmatters.in.
Skincare gets resold, relabelled and copied. We can only answer for stock that we shipped or that an authorised seller shipped.
Three checks before you pay anywhere else:
When the tube arrives, check the batch number, the manufacturing date and the seal. The authenticity page shows what a genuine tube looks like.
We will never ask for an OTP, card number or UPI PIN over a call or message.
Skin Matters is online-only for now. No pharmacy, salon or beauty store stocks it today, so there is no store locator to show you.
That will change city by city. Tell us where you are and we will use it to decide where to go first. We will message you once, when a store near you has stock.
Bring Skin Matters to my city
Yes. An authorised listing sells the same 50 ml Gentle Gel Cleanser, made by the same manufacturer, with the same ingredient list printed on the tube.
Each platform runs its own sales and fees. The MRP is ₹499 everywhere. No seller is allowed to charge more than the MRP printed on the pack.
Start with the platform you bought from, because the order and payment sit with them. If you are stuck, write to contact@myskinmatters.in with your order ID and we will help within 24 working hours.
We cannot confirm it. Send us the link through the report page and we will check.
If you run a store, a pharmacy, a salon, a campus shop or a distribution business, write to contact@myskinmatters.in. Authorised partners are listed on this page once they are live.
If you sell online or manage a category on a marketplace or quick-commerce app, write to contact@myskinmatters.in.