SKIN MATTERS is marketed by KIEVORA Private Limited, a privately held company based in New Delhi, India. This page puts every legal and statutory detail about the company, the manufacturer and the product in one place.
Last updated: 18 October 2026
| Detail | Information |
|---|---|
| Legal name | KIEVORA Private Limited |
| Type of company | Private company limited by shares. Not listed on any stock exchange. |
| Corporate Identification Number (CIN) | U86901DC2026PTC473754 |
| GSTIN | 07AANCK1106B1Z2 |
| Date of incorporation | 31 July 2026 |
| Registered with | Registrar of Companies, Delhi |
| Registered office | First Floor, G-79, Ashok Vihar Phase-1 Road, New Delhi 110052, India |
| Brand | SKIN MATTERS™ |
| Website | myskinmatters.in |
| contact@myskinmatters.in | |
| Phone / WhatsApp | +91-9310078182 |
| Support hours | Mon–Sat, 10 am–6 pm IST |
The registered office is an office address. It is not a shop and does not accept walk-in customers or return parcels.
This website, myskinmatters.in, is owned and operated by KIEVORA Private Limited. When you place an order here, your contract of sale is with KIEVORA Private Limited.
| Detail | Information |
|---|---|
| Manufactured by | The Great Herbal |
| Manufacturing address | Plot No-296, Ecotech-3, Greater Noida, Uttar Pradesh-201306, India |
| Manufacturing licence number | UP16320000048/2024 |
| Marketed by | KIEVORA Private Limited, First Floor, G-79, Ashok Vihar Phase-1 Road, New Delhi 110052, India |
The manufacturer makes and fills the product at its licensed facility. The marketer owns the relationship with you: it sells the product, answers your questions and handles complaints. For SKIN MATTERS, The Great Herbal manufactures and KIEVORA Private Limited markets.
The product is a cosmetic, manufactured in India under a licence issued under the Drugs and Cosmetics Act, 1940 and the Cosmetics Rules, 2020.
These are the declarations for the product sold on this website, as required for pre-packaged goods sold online under the Legal Metrology (Packaged Commodities) Rules, 2011 and the Consumer Protection (E-Commerce) Rules, 2020.
| Declaration | Information |
|---|---|
| Product name | SKIN MATTERS Gentle Gel Cleanser |
| Generic name | Face cleanser (cosmetic) |
| Net quantity | 50 ml |
| Maximum Retail Price (MRP) | ₹499 (inclusive of all taxes) |
| Unit sale price | ₹9.98 per ml at MRP |
| Selling price on this website | ₹399 (inclusive of all taxes) |
| Country of origin | India |
| Manufacturer | The Great Herbal, Plot No-296, Ecotech-3, Greater Noida, Uttar Pradesh-201306 |
| Manufacturing licence number | UP16320000048/2024 |
| Marketer | KIEVORA Private Limited, First Floor, G-79, Ashok Vihar Phase-1 Road, New Delhi 110052 |
| Importer | Not applicable. The product is made in India. |
| Batch number | Printed on the pack |
| Month and year of manufacture | Printed on the pack |
| Use before | Printed on the pack. Best before 24 months from the date of manufacture. |
| Customer care | KIEVORA Private Limited, First Floor, G-79, Ashok Vihar Phase-1 Road, New Delhi 110052. Email: contact@myskinmatters.in. Phone: +91-9310078182. |
If any detail on the pack you receive differs from this table, the pack is the reference for that unit. Please also tell us, so we can check it.
Aqua, Panthenol, Centella Asiatica Extract, Oryza Sativa (Rice) Extract, Glycerin, Sodium Hyaluronate, Allantoin, Betaine, Sodium PCA, Ceramide NP, Disodium EDTA, Sodium Lauroyl Sarcosinate, Cocamidopropyl Betaine, Coco-Glucoside, Decyl Glucoside, PEG-150 Distearate, Phenoxyethanol, Sodium Hydroxide, Tocopherol.
Wet face, apply and massage, rinse well, pat dry. Suitable for morning and evening use. A patch test is recommended before full use.
For external use only. Avoid contact with eyes. Discontinue use if irritation occurs. Keep out of reach of children.
In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000 and the rules made under it, we have appointed a Grievance Officer.
| Detail | Information |
|---|---|
| Name | Shubham Mishra |
| Designation | CEO, KIEVORA Private Limited (Grievance Officer) |
| Company | KIEVORA Private Limited |
| Address | First Floor, G-79, Ashok Vihar Phase-1 Road, New Delhi 110052, India |
| contact@myskinmatters.in | |
| Phone | +91-9310078182 |
| Hours | Mon–Sat, 10 am–6 pm IST |
For everyday order questions, our support team is usually faster: contact@myskinmatters.in, reply within 24 working hours.
Customer with an order question? Go to Contact Us
| Enquiry | Where to go |
|---|---|
| Bulk orders, distribution, partnerships, press, careers and investors | contact@myskinmatters.in |
| Legal notices | By post to the registered office above, marked for the Grievance Officer, with a copy to contact@myskinmatters.in |
| Privacy and personal data requests | Privacy Policy |
We do not ask for payment, OTPs or bank details over phone, email or WhatsApp for any business enquiry. If someone does so in our name, it is not us.