Gentle Gel Cleanser · For sensitive skin
SKIN MATTERS Gentle Gel Cleanser is formulated to be gentle. pH 5.5. Sulfate-free. No synthetic fragrance. A soft gel that cleans without the tight, squeaky finish.
Read this first. Our pack says “suitable for all skin types”. So we ask one thing before your first full wash: patch test.
₹399MRP ₹49920% off
50 ml tube. Inclusive of all taxes.
Sensitive skin is not a skin type in the way oily or dry is. It describes how your skin reacts. You can be oily and sensitive, or dry and sensitive. What marks it out is that your skin objects to things other people’s skin ignores.
Tick what sounds like you:
Three or more: your skin is on the reactive side. A mild cleanser and a careful introduction matter for you.
See a dermatologist, and do not rely on a cleanser, if you have:
These can be signs of conditions such as eczema, rosacea or an allergy. They need a diagnosis, not a face wash.
You wash your face around 700 times a year. If your cleanser irritates your skin a little each time, that adds up faster than anything else in your routine.
Reactive skin usually has a barrier that is easier to disturb. The barrier is the outermost layer of your skin: cells held together by natural fats, keeping water in and irritants out. When it is weakened, more gets through, and your skin tells you about it with stinging, redness and tightness.
So the job of a cleanser here is narrow. Clean the skin. Disturb the barrier as little as possible. Leave nothing behind that could irritate.
| Trigger | Why it is a problem | What helps |
|---|---|---|
| Soap bars and sulfate-heavy face washes | Strong cleansing agents and a high pH remove more of the barrier’s natural fats | A mild, sulfate-free cleanser close to the skin’s own pH |
| Hard water | Water high in calcium and magnesium reacts with soap and leaves a residue that is hard to rinse off | A cleanser that is not soap-based, rinsed thoroughly |
| Hot water | Heat dries the skin and makes redness worse | Cool or lukewarm water, every time |
| Heat, dust and pollution | Sweat and particles sit on the skin all day, and the urge is to scrub them off | Gentle cleansing twice a day, fingertips only |
| Air conditioning and winter air | Dry air pulls water out of skin that is already struggling to hold it | Humectants in the cleanser, moisturiser straight after |
| Added fragrance | Fragrance is one of the more common causes of reactions to skincare | Products with no synthetic fragrance |
“Formulated to be gentle” should mean something specific. This is what it means here.
| What reactive skin needs | What is in the formula | What it does |
|---|---|---|
| Cleansing without sulfates | Sodium Lauroyl Sarcosinate, Cocamidopropyl Betaine, Coco-Glucoside, Decyl Glucoside | Mild, amino-acid, betaine and glucoside-based cleansing agents. No SLS, no SLES. |
| A pH close to the skin’s own | Formulated at pH 5.5, adjusted with Sodium Hydroxide | Cleans close to the level your skin already sits at, so the barrier is disturbed less. |
| Support for the barrier | Ceramide NP | Strengthens the skin barrier and locks in moisture. |
| Comfort during and after washing | Panthenol, Allantoin | Panthenol (pro-vitamin B5) hydrates and soothes. |
| Skin that reddens easily | Centella Asiatica Extract | Calms irritation and redness. |
| Water held in the skin | Sodium Hyaluronate (hyaluronic acid), Glycerin, Betaine, Sodium PCA | Humectants, which are ingredients that hold water. Hyaluronic acid helps prevent dryness. |
| Fewer common irritants | No synthetic fragrance, no parabens, no silicones, no sulfates | These are pack claims. Each one can be checked against the ingredient list. |
Gentle on most skin does not mean right for every skin. If a doctor has told you that you react to a specific ingredient, read the full list before you buy. In particular:
Full list, as printed on the tube: Aqua, Panthenol, Centella Asiatica Extract, Oryza Sativa (Rice) Extract, Glycerin, Sodium Hyaluronate, Allantoin, Betaine, Sodium PCA, Ceramide NP, Disodium EDTA, Sodium Lauroyl Sarcosinate, Cocamidopropyl Betaine, Coco-Glucoside, Decyl Glucoside, PEG-150 Distearate, Phenoxyethanol, Sodium Hydroxide, Tocopherol.
Friction is a trigger for reactive skin. The more you rub, the redder you get. A gel spreads on wet skin with almost no pressure, so your fingertips glide instead of drag. It has no scrub particles and nothing gritty.
It also rinses clean. That matters, because cleanser left on the skin, along the hairline or beside the nose, is a common and avoidable cause of irritation.
If you are used to a thick foam, this will feel quieter. That is intended.
pH measures how acidic or alkaline something is, on a scale from 0 to 14, with 7 as neutral. The surface of healthy skin is mildly acidic, around pH 5. That acidity helps the barrier hold together.
Traditional soap bars are alkaline, often around pH 9 to 10. Each wash with an alkaline product pushes the skin’s surface away from where it wants to be, and skin with a fragile barrier takes longer to recover.
This cleanser is formulated at pH 5.5. It is a small number on the back of a tube, and for reactive skin it is one of the first things worth checking on any cleanser.
Step zero: patch test
The pack recommends a patch test before full use. For reactive skin, treat that as a requirement.
If you see redness, itching, burning, swelling or bumps at any point, stop. Rinse the area with plain water and do not use the product on your face. If the reaction is strong or does not settle, see a doctor.
| When | What to do |
|---|---|
| Days 1 to 3 | Patch test only. Keep the rest of your routine exactly as it is. |
| Rest of week 1 | Use it once a day, at night. Do not add any other new product. |
| Week 2 onwards | If your skin is comfortable, use it morning and night. |
Keep it away from your eyes. If it gets in, rinse with plenty of water.
Night: this is the wash that matters. It removes sunscreen, sweat and the day’s dust.
Morning: if your skin feels comfortable, wash with a small amount. If your skin is having a bad week, a rinse with plain water in the morning and the cleanser at night is enough.
| Season | What changes | What to do |
|---|---|---|
| Summer | Heat and sweat cause flushing and stinging | Cool water. Wash after heavy sweating instead of letting sweat dry on your skin. Do not exceed twice a day plus that one extra wash. |
| Monsoon | Humidity, and often a change in tap water quality | Rinse thoroughly. Dry your face with a clean towel, changed often. |
| Winter | Dry air, heaters and hot showers | Lukewarm water only. Once a day may be enough. Moisturise immediately. |
| Travel | Different water, different climate | Do not introduce anything new on a trip. Take what your skin already knows. |
Skincare for sensitive skin is full of words that sound like guarantees. We would rather be exact.
Reviews are individual experiences. Sensitive skin varies from person to person, so someone else’s result is not a prediction of yours. Patch test.
No reviews from sensitive-skin customers yet. We are a new brand, and we publish only real reviews from verified buyers, including the ones that did not go well. If you have used the cleanser on reactive skin, tell us how it went.
It is formulated to be gentle, but we cannot promise it will suit your skin. It has a pH of 5.5, is sulfate-free and has no synthetic fragrance. Do a patch test before using it on your face.
It contains no synthetic fragrance. That is the claim on the pack. No fragrance has been added to make it smell a certain way.
Stop using it straight away. Rinse your face with cool, plain water and do not apply anything new. If the redness, itching or swelling is strong, spreads, or has not settled within a day or two, see a doctor. Then write to us at contact@myskinmatters.in so we can help with your order.
A cleanser should not sting or burn. If you feel more than a brief, faint sensation, rinse it off and stop. Check your water temperature first, since hot water alone can cause stinging. If it happens again with cool water, this product is not right for your skin.
Ask your dermatologist first. Those are medical conditions, and the right cleanser depends on your diagnosis and your treatment. Show them the ingredient list on this page. We do not claim this product treats or improves either condition.
Yes, once you have patch tested and your skin is comfortable with it. Start with once a day at night for the first week, then move to morning and night. On days when your skin feels raw, washing once is enough.
As little as possible. Introduce one new product at a time and give it two weeks. Use cool or lukewarm water, pat your face dry and moisturise straight after washing. Leave out scrubs and face brushes. Most irritation from cleansing comes from heat, friction and rushing, not only from the product.
SKIN MATTERS Gentle Gel Cleanser. Formulated to be gentle: pH 5.5, sulfate-free, no synthetic fragrance.
Mild. Thoughtful. Effective.
MRP ₹499 ₹399
50 ml. Inclusive of all taxes.
Questions about an ingredient before you buy? Write to contact@myskinmatters.in or message +91-9310078182, Mon–Sat, 10 am–6 pm IST. Contact us